We care about your privacy. This policy explains what data we collect, why we collect it, and how we protect it.
At Petree.pro, protecting your personal data is a priority. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website, use our mobile application, or interact with any of our services (collectively, the "Service").
By using Petree.pro, you acknowledge that you have read and understood this Privacy Policy. This policy is part of and should be read together with our Terms of Use.
The data controller responsible for your personal information is:
If you have any questions about how we handle your data, please contact our Data Protection Officer at the address above.
We collect different types of information depending on how you interact with our Service:
Information you provide directly:
Information collected automatically:
Information from third parties:
We use the information we collect for the following purposes:
| Purpose | Examples |
|---|---|
| Service delivery | Creating and managing your account, displaying pet profiles, processing transactions |
| Communication | Sending service updates, responding to inquiries, sending reminders for pet care |
| Personalisation | Tailoring content, recommendations, and search results to your preferences |
| Safety & security | Preventing fraud, detecting abuse, verifying identities, enforcing our Terms |
| Analytics | Understanding how users interact with the Service to improve functionality |
| Legal compliance | Meeting legal obligations, responding to lawful requests from authorities |
| Marketing | Sending promotional communications (only with your consent; opt-out anytime) |
Where GDPR applies, we process your personal data under the following legal bases:
We do not sell your personal data. We may share your information only in the following circumstances:
We use cookies and similar technologies to improve your experience on the Service. Here is an overview of what we use:
| Type | Purpose | Required? |
|---|---|---|
| Essential cookies | Session management, authentication, security | Yes |
| Functional cookies | Remembering your preferences and settings | Optional |
| Analytics cookies | Measuring traffic and usage patterns (e.g. Google Analytics) | Optional |
| Marketing cookies | Showing relevant advertisements and promotions | Optional |
You can manage your cookie preferences at any time through our cookie consent banner or your browser settings. Note that disabling essential cookies may affect the functionality of the Service.
We retain your personal data for as long as necessary to provide the Service and fulfil the purposes described in this policy. Specifically:
After the applicable retention period, data is securely deleted or anonymised.
We take the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data, including:
Depending on your location, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data ("right to be forgotten")
Request that we restrict processing of your data in certain circumstances
Receive your data in a structured, machine-readable format
Object to processing based on legitimate interests or for direct marketing
Withdraw consent at any time where processing is based on consent
Lodge a complaint with your local data protection supervisory authority
To exercise any of these rights, please contact us at privacy@petree.pro. We will respond within 30 days.
Petree.pro is not directed at children under the age of 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent.
If you believe we have inadvertently collected information from a child under 16, please contact us immediately at privacy@petree.pro and we will take prompt steps to delete such data.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When material changes are made, we will:
Your continued use of the Service after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact us: